The industry and logistics sector is one of the most closely affected by global and national economy. Organisations in the sector are going through a difficult period due to the economic consequences of Covid-19. Some of the most urgent problems are the decline in productivity, the reduction of margins, the increased risk of insolvency or the growing competition.
Our multidisciplinary team enables us to implement a wide range of solutions focused on optimising productivity, generating business opportunities, customer retention and acquisition strategies and, in short, stimulating business profitability.
What can we do for you?
Definition of strategic and tactical objectives, performance indicators and KPIs Multiple customer segmentation models adapted to the needs of each organisation Customer Lifetime Value (CLTV) expansion strategies Customer segmentation and customer scoring Predictive sales analysis and market forecasting Customer engagement action plans Customer retention and loyalty models Customer experience optimisation Management Information System to support decision-making Customer Analytics: Identification of insights and comprehensive customer knowledge Strategic plans and implementation of digitalisation pathways Go-to market strategies Action plans for the generation of business opportunities