Case Study | Multinational Retail Company

Cross Selling and Up Selling Analysis

"The leading global travel retailer operates duty-free and duty-paid shops in airports, cruise ships, seaports and other tourist locations.

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GOAL

Analysis of the shopping basket with historical shop sales data to provide shop staff with a system of up-selling and cross-selling recommendations for a subset of their core products.

STRATEGY

  • Loading of sales ticket data
  • Sales analysis: amounts, number of items, assortments... by day of the week, month, family, brand and article.
  • Generation of the matrix of suggested items
  • Presentation on a dashboard in Power BI

RESULTS

  • Automation of the data capture process
  • Informed sales team
  • Increased ticket value

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+ 2.400 stores

 

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31.000 employees

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65 countries

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