Case Study | Municipal Services Analytical Platform
Development of the Corporate Analytics Platform
City Council company that manages the public parking network, blue zone and tow truck, bus stops, civic agents and facilities such as zoos and parks.
GOAL
- To have the data of the units available for continuous improvement of management, in favour of the efficiency and quality of the services offered.
STRATEGY
- Data Warehouse development including a Datamart for each business area.
- Implementation of Analytical Software with SQL, Power BI and Pyramid Analytics.
RESULTS
- Standardisation of the reporting system in all business areas.
- Improvement in time and quality of the process of obtaining indicators for decision-making.
- Availability of a Self Service BI environment for users with permissions.
- Rapid reaction to emergencies
More than 7 different business areas
300 users
More than 300 indicators
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